Privacy Policy
Southern Shine Cleaning
Effective Date: March 3, 2026
At Southern Shine Cleaning, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
What Information We Collect
We may collect the following information when you interact with our website or services:
- Name
- Phone number
- Email address
- Service address
- Appointment and booking details
- Payment information (when applicable)
- Website usage information such as IP address, browser type, and device information
We may also collect information submitted through contact forms, quote requests, SMS opt-ins, and customer communications.
How Your Information Is Used
We use your information to:
- Schedule and provide cleaning services
- Send appointment reminders and service updates
- Respond to customer inquiries and support requests
- Improve our website and customer experience
- Send promotional offers or updates if you choose to opt in
We only use your information for legitimate business purposes related to our services.
SMS Opt-In & Text Messaging Details
By providing your mobile phone number and opting in, you agree to receive text messages from Southern Shine Cleaning.
These messages may include:
- Appointment reminders
- Service notifications
- Customer support communications
- Promotional offers and seasonal specials
SMS Terms:
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to unsubscribe at any time
- Reply HELP for assistance
IMPORTANT NOTICE:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with subcontractors or service providers assisting with customer support, scheduling, or operational services necessary to provide our services.
Cookies & Tracking Technologies
Our website may use cookies and tracking technologies to:
- Improve website performance
- Analyze website traffic and visitor behavior
- Enhance user experience
Cookies are small data files stored on your device. You can disable cookies through your browser settings, though some website features may not function properly.
Data Security Practices
We implement reasonable security measures to protect your personal information, including:
- Secure data storage systems
- Restricted access to sensitive information
- Use of trusted third-party service providers
- Regular monitoring of website security practices
While we work to protect your information, no online transmission or storage system can be guaranteed 100% secure.
Your Rights & Choices
You have the right to:
- Request access to your personal information
- Update or correct your information
- Opt out of marketing communications
- Unsubscribe from SMS messages at any time
- Request deletion of your information where applicable
To make a request, please contact us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Changes to This Policy
Southern Shine Cleaning may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
Southern Shine Cleaning
Dallas, Texas
(903) 852-6900
Info@southernshinecleaning.biz